1. Introduction

Welcome to Zero Point Retails Private Limited. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our products and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our products or services.

2. Use of Our Products and Services

a. Eligibility: You must be at least 13 years old to use our products or services. By agreeing to these Terms, you represent and warrant that you meet this age requirement.
b. Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
c. Prohibited Activities: You agree not to engage in any of the following prohibited activities:
Violating any applicable laws or regulations. Using our products or services for any unlawful, fraudulent, or malicious purposes. Interfering with or disrupting our website, products, or services. Attempting to gain unauthorized access to our systems or networks.

3. Intellectual Property

a. Ownership: All intellectual property rights in our products, services, and website are owned by Zero Point Retails Private Limited or its licensors. This includes trademarks, copyrights, patents, and other proprietary rights.
b. Limited License: We grant you a limited, non-exclusive, non-transferable license to use our products and services for personal, non-commercial purposes, subject to these Terms. You may not reproduce, modify, distribute, or create derivative works of our intellectual property without our prior written consent.

4. Purchase and Payment

a. Orders: All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
b. Pricing: Prices for our products and services are as stated on our website. We reserve the right to change prices at any time without prior notice.
c. Payment: Payment must be made using the methods specified on our website. You agree to provide accurate and complete payment information.

5. Shipping and Delivery

a. Shipping: We will process and ship your order in accordance with the shipping options selected at checkout. Shipping times may vary based on your location and the availability of the products.

b. Risk of Loss: Risk of loss or damage to products passes to you upon delivery to the shipping carrier.

6. Returns and Refunds

a. Return Policy: Our return policy is outlined on our website. Please review our return policy for information on how to return products and request refunds.
b. Refunds: Refunds will be processed in accordance with our return policy. Any refunds will be issued to the original payment method used for the purchase.

7. Limitation of Liability

a. Disclaimer: Our products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties to the fullest extent permitted by law.
b. Limitation of Liability: To the fullest extent permitted by law, Zero Point Retails Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our products or services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Zero Point Retails Private Limited, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our products and services or your breach of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of [Uttarakhand/India]. Any disputes arising from or relating to these Terms or your use of our products and services shall be resolved in the courts located in [Uttarakhand/India].

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website with a revised effective date. Your continued use of our products and services following any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at: info@zeropoint.org.in